CANCELLATION/REFUND POLICY

 

TelcoDays passes for attendees, bilateral tables and exhibition booths are eligible for cancellation by Subscribers or TelcoDays and are subject to the provisions listed below.

Subscribers are eligible for full refund on pro rata basis for actually paid subscription charges for all cancellations conducted within 24 hours after the initial payment. No administration fee will be deducted from the refund.

All cancellations made by TelcoDays in result of the breach by the Subscriber of the provided Terms and Conditions will be refunded on pro rata basis for subscription charges actually paid as of the moment of cancellation. An administration fee of USD 50 for regular Subscribers and USD 100 for other Subscribers (exhibitors, etc.) will be deducted from the refund. TelcoDays will not take responsibility for any additional fees and other charges incurred by the Subscriber.

All cancellations made by TelcoDays as a consequence of changes not controlled by TelcoDays will be refunded on pro rata basis for subscription charges actually paid as of the moment of cancellation. No administration fee will be deducted from the refund. TelcoDays will not take responsibility for any additional fees and other charges incurred by the Subscriber.

Cancellations by the Subscriber received up to three (3) months prior to the event will be refunded on pro rata basis for subscription charges actually paid as of the moment of cancellation. Cancellations within this time-range of discounted passes will be refunded by 75% for subscription charges actually paid. An administration fee of USD 50 for regular attendees and USD 100 for other participants (exhibitors, etc.) will be deducted from the refund.

Cancellations by the Subscriber received up to one (1) month prior to the event will be refunded by 50% of subscription charges actually paid as of the moment of cancellation. Cancellations within this time-range of discounted passes will be refunded by 35% for subscription charges actually paid. No administration fee will be deducted from the refund.

Cancellations by the Subscriber received up to one week prior to the event or during the event are not eligible for refund. In such a situation, please consult provisions of Substitution.

All cancellations by the Subscriber in consequence of special medical conditions or extraordinary circumstances not controlled by the Subscriber will be fully refunded on pro rata basis for subscription charges actually paid as of the moment of cancellation, irrespective of the time of submitting the cancellation request, at the condition that valid evidence of the medical condition or extraordinary circumstance is provided. An administration fee of USD 50 for regular attendees and USD 100 for other participants (exhibitors, etc.) will be deducted from the refund.

Cancellation requests shall be sent to registration@telecodays.com with “Cancellation Note” in the subject line.

 

Substitution

 Subscribers are free to send a substitute in their place instead of requesting a refund.  Substitution notes shall be sent to registration@telecodays.com with “Substitution” in the subject line.

 

Event Cancellation

TelcoDays reserves the right to cancel or reschedule any of its events due to circumstances which are out of its control and/or which would render the events non-viable.

In case of event cancellation by TelcoDays all Subscribers will be refunded on pro rata basis for subscription charges actually paid as of the moment of cancellation. No administration fee will be deducted from the refund. TelcoDays will not take responsibility for any additional fees and other charges incurred by the Subscriber.

In case of event rescheduling all Subscribers will be offered to shift their participation to the new date. Subscribers who will decide to cancel their participation due to non-applicability of the new date of the event, will be refunded on pro rata basis for subscription charges actually paid as of the moment of cancellation. No administration fee will be deducted from the refund. TelcoDays will not take responsibility for any additional fees and other charges incurred by the Subscriber.

 

Contact Us

 For cancellation, refund and substitution issues please contact us at registration@telecodays.com.